Right of withdrawal & Withdrawal period:
Consumers have the right to cancel the contract within 40 days of the invoice date without giving reasons.
Declaration of cancellation: In order to exercise the right of cancellation, consumers must inform the entrepreneur (MARTINI-SPORTSWEAR GmbH, Nr. 133, 5524 Annaberg, +43 (0) 6463/8171-0, join@martini-sportswear.at) of their decision to cancel this contract by means of a clear statement. This clear declaration is made either by registering the return on the returns platforms (all countries: https://www.martini-sportswear.com/en/Returns-Platform / Switzerland: https://return.exporto.de/72732d/340/login ) or by informing our customer service by email (join@martini-sportswear.at). Consumers can use the sample cancellation form below, although this is not mandatory.
In order to comply with the cancellation period, it is sufficient for consumers to send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.
Sample withdrawal form:
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To
MARTINI-SPORTSWEAR GmbH
Nr. 133
5524 Annaberg
join@MARTINI-SPORTSWEAR.at
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I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods (*) —
Ordered on (*)
Received on (*)
—
Name of consumer(s) —
Address of consumer(s) —
Signature of consumer(s) (only if this form is notified on paper) —
Date —
(*) Delete as appropriate!
Effects of withdrawal:
If the consumer cancels a contract, the trader must refund all payments that the trader has received from the consumer immediately and at the latest within fourteen days from the day on which the notification of cancellation of this contract was received by the trader. For this repayment, the trader shall use the same means of payment that the consumer used for the original transaction, unless expressly agreed otherwise with the consumer; in no case shall the consumer be charged any fees for this repayment.
The consumer must return or hand over the goods to Martini Sportswear Logistics GmbH, Nr. 250, 5524 Annaberg, Austria immediately and in any case within fourteen days at the latest from the day on which the consumer informs the entrepreneur of the cancellation of this contract. The deadline is met if the consumer dispatches the goods before the period of fourteen days has expired.
The trader may refuse repayment until the trader has received the goods back or until the consumer has provided proof that the consumer has returned the goods, whichever is the earlier.
The consumer only has to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check their condition, properties and functionality.
In principle, the consumer bears the cost of returning the goods.
However, MARTINI-SPORTSWEAR shall bear the direct costs of returning the goods (except for returns from Switzerland) provided that they are returned to Martini Sportswear Logistics GmbH, No. 250, 5524 Annaberg, Austria within fourteen days of the day on which the consumer notifies the entrepreneur of the cancellation of this contract and the return label generated via the returns platform is used.
Published: 16th of May 2025